Logs provide the teams with a greater understanding so that they can have a better support in the first instance, since they allow to review the information returned in the integration of Mercado Pago with VTEX, allowing a better understanding of what happened with a transaction.
Also, in case of modification or activation of new payment methods, they give us the possibility to validate that everything is working as planned.
To access the logs, access the administration panel of your VTEX store, and click on Payments > Transactions, then look for the log that contains the
status response and click on "+ Information". The most significant data is the following:
|10302316||Mercado Pago transaction number.|
|pending_capture||Payment status detail.|
|503451||VTEX identifier sent to Mercado Pago.|
|450995||Credit card Bin.|
|agregador||Payment processing method.|
In case of a rejection, it is very important to check the
status_detail that specifies the reason for it.
For more information, access the link Results of the creation of a position.