This endpoint allows you to retrieve the full details of a chargeback case identified by its case_id. The requester must be the seller who owns the case. The response includes the associated payments, disputed amount, reason, coverage information, documentation status, submitted files, and relevant dates. In case of success, the request will return a response with status 200.
GET
REQUIRED
REQUIRED
seller ID) and owner of the requested resource.REQUIRED
case_id of the chargeback case to retrieve.400Request error.
invalid_path_param
One or more parameters provided in the request path are invalid. Please confirm them and provide valid values to try again.
403Access denied.
invalid_user_for_operation
The caller does not have permission to access the requested resource (not the owner of the case or supporting file).
404Case not found.
chargeback_not_found
The case_id of the chargeback is not numeric or does not exist. Check the value and try again.
500Generic error.
internal_error
A generic error occurred. Check the request and try again.
curl -X GET \
'https://api.mercadopago.com/v1/chargebacks/{id}'\
-H 'Content-Type: application/json' \
-H 'Authorization: Bearer APP_USR-4*********782856-12*********f202ca494*********f0baa4bb3*********648' \
-H 'X-Caller-Id: 123456789' \
{
"id": "123456789",
"payments": [
{}
],
"currency": "COP",
"amount": "50.00",
"reason": "unauthorized",
"reason_id": "6",
"coverage_applied": true,
"coverage_eligible": true,
"documentation_required": true,
"documentation_status": "pending",
"documentation": [
{
"type": "collector",
"url": "https://storage.mlstatic.com/op/123/456789/comprobante.pdf",
"description": "Comprobante de envío",
"uuid": "a1b2c3d4-e5f6-7890-abcd-ef1234567890"
}
],
"date_documentation_deadline": "2024-02-15T23:59:59.000-03:00",
"date_created": "2024-02-01T10:30:00.000-03:00",
"date_last_updated": "2024-02-03T14:00:00.000-03:00",
"live_mode": true
}