Reasons for refusals
Regarding the approval of payments in your store, three main reasons can directly impact these results.
Below, we detail the factors that influence a payment refusal.
|Reason||Situation||How to avoid|
|Buyer's mistakes||Errors in filling in address, CPF, or card details.||Checkout with clear information in the step-by-step purchase.|
|Banking refusals||Cards with an expiration date, lack of limit, insufficient funds, or disabled for online purchases.||Offer alternatives to other methods and/or payment terms.|
|Fraud prevention||Mercado Pago's anti-fraud system protects your business against malicious attacks that can generate losses.||This type of refusal is beneficial to your store.|